Seeing this on a daily bases when I was in active sales 9 out of 10 times there is a middle man blocking your way to the decision maker. What do you do when this happens? Many & this is how you can take advantage of reaching out to make an impact for the middle [...]
Archive for the ‘Customer Service’ Category
The “Middle Man” and how to overcome the obstacle…..
Posted: April 2, 2012 in Automotive, creating content, Customer ServiceTags: getting ride of middle man in sales, middle man, sales and decision maker
5 Tall Tale Signs of a BAD BOSS! Reasons not to take the job!
Posted: January 13, 2012 in Automotive, Customer ServiceTags: bad bosses, client list, interviews, seeking work
Are you currently seeking employment or plan on doing so in the future? Many of us don’t realize the education a job seeker needs to ensure they are going to land a secure job let alone landing a Bad Boss! You will find some tall tale signs of reading your future boss and how they [...]
Working internal compared to external? Advantages for both employee and employer!
Posted: November 2, 2011 in Automotive, creating content, Customer ServiceTags: employer benefits for employee working from home, home office working, working external
Being part of working from my satellite office for close to 5 years, I cannot imagine it any different if I went internal. I have been asked several times on how I do it, what I do along with much criticism to that effect. For example “You must have a lot of time” and such, [...]
Hiring Smart for Long Term Results…. Tips for hiring right!
Posted: October 21, 2011 in Automotive, creating content, Customer Service, UncategorizedTags: hire smart, hiring right for vendor services, revamping team members, service vendor
With positive results from being on both sides of the fence when it comes to Vendor / Client relationships I am most confident I found the right answer for hiring right. How many times, as a client, have you called your vendor for an unresolved issue, strategy, etc; and you receive a rep that has [...]
Selling emotion over product! What are your thoughts?
Posted: October 7, 2011 in Automotive, creating content, Customer ServiceTags: back to basics, client vendor relationship, emotional selling, selling over emotion
Having the opportunity to be on both sides of the fence as a dealer to the actual vendor, I have heard many pitches, demos, product enhancements to help our (their) dealership progress & more. Is it just business or vendor client relationships? I have been told several times to not get emotionally involved with a [...]
How involved are you with your Dealership Marketing?
Posted: September 16, 2011 in Automotive, creating content, Customer ServiceTags: dealership marketing, getting involed, owner of dealership
There are many ways you can define this within a dealership. Cost, approval, content, ideas, organizing and such but do you really involve yourself as an owner to get into the groove of your dealership marketing? Are you an owner that hides in the office, punching numbers, avoiding the customers or just plain downright don’t [...]
